Emergencies Rarely Happen During Business Hours

The highest water and wastewater utility usage typically occurs in evenings, weekends and on holidays. Therefore, system failures are much more likely during off hours than normal working hours. While Northern Utility Services makes every effort to ensure the infrastructure in its care is well maintained, failures occasionally happen.

24/7 Rapid Response

Northern Utility Services subscribes to a 24/7 emergency dispatch service where every emergency is addressed by a real human being. Our on call staff are prepared to respond to any major emergency and will tirelessly work to restore service as soon as possible, rain or shine, noon or midnight, weekends and holidays.