Northern Utility Services

Northern Utility Services

Alaska's Community Water System Specialist

  • Water Utility Maintenance

    Water Utility Maintenance

    Routine Maintenance is Key to Longevity

    For the past 20 years, Northern Utility Services has been involved in the design, construction and operations of a wide variety of water and wastewater systems in the state of Alaska.  As such, we have developed a highly skilled staff of water and wastewater professionals capable of competently servicing water and wastewater infrastructure.

    For a full overview of our underground services please check our underground services page.

    Fire Hydrant

    Our maintenance services offering includes:

    • Underground utility marking/locate services
    • Acoustic leak detection
    • Underground utility repair
    • Trenchless underground utility renewal
    • Fire Hydrant maintenance and repair
    • Pressure Reducing Valve (PRV) maintenance and repair
    • Water Filtration Plant maintenance and repair
    • Pump maintenance and repair
    • Storage tank inspections and renewal
    • Instrumentation/automation maintenance and renewal
    • GIS mapping of utility infrastructure
    • Well Health Monitoring
  • Water Utility Management

    Water Utility Management

    Effective Utility Management Must Be A Package Deal

    Excellent utility management requires more than great customer service.  Utilities operate in a highly regulated and technical environment where the public health is literally at stake.  As such, operational and regulatory constraints must be considered at all levels, from the utility manager to the operator in the field.  Northern Utility Services has provided this integrated approach to contract utility management services for over 20 years.

    Utility Billing

    Helpful and Compassionate Customer Service is Our Passion

    Our well trained customer service representatives are keenly aware of the importance of water and wastewater service to modern life, and we understand how stressful it can be for customers who are having difficulty paying their utility bills.  Our customer service representatives take pride in providing competent, professional and compassionate service to each and every utility customer in our care. Furthermore, Northern Utility Services is always seeking to leverage advances in technology to improve the customer experience.

    Bookkeeping with the future in mind

    When it comes to utility bookkeeping, the day to day managing of the books is not extremely complex, however many complexities can arise once it is time to update billing rates, apply for grants or loans to update aging infrastructure, or when being audited. Northern Utilities Services has dedicated bookkeeping staff that have already navigated through audits, rate cases, loans, and grants on multiple occasions for several utilities. Our expertise and dedication in this area means that we are uniquely able to prepare, organize, and manage the books for a utility in a way that ensures future rate cases, loans, audits, or grant applications can be a routine process rather than a major hassle.

  • Water Utility Operation

    Water Utility Operation

    Alaska’s Leading Private Utility Contract Operator

    Northern Utility Services currently operates over 70 different community water and wastewater systems in Anchorage, Eagle River, the Mat-Su Valley, and Girdwood, serving over 13,000 customers. We have strategically developed the expertise, personnel, and equipment necessary to provide our clients municipal grade water and wastewater utility operation services at an affordable price. From operating complex treatment systems to friendly and professional customer service, Northern Utility Services is uniquely equipped to handle the most difficult water and wastewater system challenges.

    Peace of Mind is Knowing Everything is Taken Care of

    Northern Utility Services is uniquely equipped to handle all areas of utility operation and maintenance. With over 75 years of combined experience, our team of water and wastewater operators are able to ensure your utility is always operating smoothly with minimal down time. We have systems in place to verify that preventative maintenance is being carried out on a regular basis and all regulatory requirements are being followed. We take pride in staying abreast of regulations and industry trends so you don’t have to.  

    With Northern Utility Services operating your utility, you can rest easy knowing that everything is being taken care of.

Water Utility Maintenance

Routine Maintenance is Key to Longevity For the past 20 years, Northern Utility Services has been involved in the design,

Read more
Water Utility Maintenance

Water Utility Management

Effective Utility Management Must Be A Package Deal Excellent utility management requires more than great customer service.  Utilities operate in

Read more

Water Utility Operation

Alaska’s Leading Private Utility Contract Operator Northern Utility Services currently operates over 70 different community water and wastewater systems in

Read more