COVID-19 Deferred Payment Program
If you are struggling financially due to COVID-19 and cannot pay your bill, the Alaska State Legislature passed SB241 allowing you to delay your payments until the emergency is over. To be clear, this plan does not give you free water, but it ensures that your water service will NOT be discontinued if COVID-19 has caused you financial hardship.
If you choose to defer payments, once the emergency is over, we will forward you a Payment Schedule showing your balance due and how much will have to be paid each month to pay off that balance. According to SB241 passed by the Alaska State Legislature, you will be given the same number of months to pay off your past due amount as there were months of this COVID-19 declared emergency. Please note: Your water bill will be higher because you will have to pay the current water billing as well as the deferred payments.